About Klaviyo
Klaviyo is the AI-first B2C CRM and marketing platform that unifies customer data, channels, and AI agents to drive deeper relationships, higher ROI, and seamless growth. It powers email marketing, SMS, WhatsApp, RCS, mobile app marketing, social, and more with omnichannel automation, personalized campaigns, abandoned cart recovery, and real-time analytics. Key innovations include Klaviyo AI (K:AI) with Marketing Agent (brand-aware content & campaign creation) and Customer Agent (24/7 support, resolutions, product suggestions), Customer Hub (self-service portal), Helpdesk, advanced segmentation, revenue attribution, and a Data Platform for unified customer profiles. 350+ native integrations (Shopify, WooCommerce, Wix, Meta, Google Ads, Zapier, etc.) and developer APIs make it ideal for e-commerce and DTC brands. Trusted by 193,000+ brands with proven ROI (e.g., 67x in case studies).
Pricing
Free
$0 /mo
Growth
Custom
Contact sales
Enterprise
Custom
Contact sales
Use Cases
- E-commerce personalized marketing & abandoned cart recovery
- Omnichannel customer journeys (email, SMS, WhatsApp, push)
- AI-powered campaign creation & customer support
- Loyalty, reviews & subscription flows
- Real-time analytics & revenue attribution
- DTC brand growth with unified customer data
- Seamless integrations for Shopify/Woo/Wix stores
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- Website
- klaviyo.com
- Skill Level
- Intermediate
Categories
Tags
Integrations
- Zapier
- Shopify
- Salesforce
- WooCommerce
- Google Ads
- Stripe
- Wix
- BigCommerce
- Meta Ads
- 350+ apps & native e-commerce platforms